Shipping Information

Level 7 Chemical & Supply Co

Conway Arkansas 
Call us at 855-927-1777
Call us Local 501-710-3271

 

Shipping

We primarily ship to commercial business and industrial addresses in  the continental US within 3 to 5 days after an order is placed, depending on inventory and lead times. Shipping to residential addresses is mainly limited to products suited for general consumer use. Some chemicals may be shipped to residential if service is available via Ground or LTL freight with a lift gate. See other terms and conditions below. 

Depending on your ship-to location the shipping time may add another 2 to 5 days. *We currently do not ship to addresses outside the continental US, or any international destinations.

We ship from  zip 72034, Conway Arkansas.  Here  is a FEDEX Priority Freight map to show shipping times using that service. 

                                            fedex-shipping-map-72034.jpg

 

There are restrictions on some products, HAZMAT for example, and these products cannot be shipped to residential addresses. If you purchase HAZMAT materials, you will usually need to make arrangements to pick up the freight at a local freight terminal. * We will contact you to see if we can help locate a local freight terminal serving your area. There may be additional charges. ** Please do not choose "LTL Freight to Bus Address" if you do not have a business / commercial address with a dock and or a forklift. If you need assistance with shipping or a custom quote go to our CONTACT US PAGE HERE


When you place an order, we will estimate shipping and delivery dates for you through the information in our Level 7 Chemical website shopping cart and the shipping options you chose. Our goods and products primarily ship via Ground or on LTL carriers, freight lines like FEDEX freight, SAIA, or XPO. 

Shipping rates for items we sell are weight-based. The net weight of an item can typically be found on the web page for the product. Weight of packaging, like drums and pallets add some additional weight that may not be listed on the product pages.  To reflect policies of shipping companies we use, the additional weight is added for pallets and drums and other needed packaging to meet the standards required by our carriers.  

If there are errors in the cart or shipping programs,  we will contact you about the problem and get you  correct information. * You are under no obligation to complete a purchase if the shipping in the cart is incorrect, or there are delays in shipping because of low or out of stock inventory or supply chain disruptions. 

Shipping to a residence?  If you are in a residential home or in a neighborhood or if you do not have a business / commercial address with a dock and or a forklift you may incur additional charges if you are receiving goods that have to be shipped LTL. Customers shipping to a residence, to a farm, or to a special address that will need a formlift or other services should only choose the freight option "LTL RESIDENCE/SCHOOL/FARM +LIFT GATE" Another option  we offer is to ship to a local freight terminal and you can pick the freight up there. 

Additional Services and Charges: LTL Freight companies, have specific policies and terms regarding special and additional services, and the charge for those services. Some of the additional charges may include: 

  • Appointment charges if a customer does not have specific business hours and can only meet using an appointment there will usually be an appointment charge. 
  • Lift Gate. Customers that do not have a dock and a forklift will need a lift gate. There are additional charges for a lift gate. 
  • Rural or special deliveries- LTL freight lines consider farms, schools, univerisites, many water treatment plants and other "out of the way" places as a special delivery and may charge additional fees. 

We do our best to describe these additional charges on our LTL freight choices, however, sometimes there are additional charges, or combinations of charges we can not foresee and list. When you place an order on our website, you agree to choose the best option describing your delivery location. * We will advise of any additional fees. If you do not agree to the charges we will gladly refund your money. 

Shipping schedule:

We ship Monday through Thursday, primarily out of our warehouse in Conway Arkansas.

* We may ship certain material from supplier warehouses or public warehouses we utilize for logistics advantage so customers will receive material quicker and at a better price when we can!

Do you want to pick up your freight at our warehouse, or arrange your own freight?

Yes, we allow customers to pick up orders at our warehouse in Conway Arkansas, but only with an appointment. Appointments for pick up are usually Tuesday - Thursday from 9 am to 3 pm.  Call customer service to schedule your appointment or email help@level7chemical.com.

  * Pick up customers are 100% liable for securing their own load. 

  * Pick up customers are required to sign our "Waiver of Responsibility" before we load your goods, to           make sure customers know they are responsible for securing their own goods for                                     transportation. You can email or call our office to get a copy in advance of your pick up. 

Yes, Level 7 Chemical allows customers can arrange their own freight to pick up goods at our warehouse in Conway Arkansas. Additional charges may apply for pallets, and for labor to get the goods ready for shipment. Call Customer Service for more information. 

Level 7 Chemical Order cancellations

Please see our web page here for cancellations and return policies.  

Level 7 Chemical Returns Policy

Review our web page here for Level 7 Chemical order cancellations and return policies.   

ALSO See our Terms of Service page 

The contents of our website have not been evaluated by the FDA. Information contained herein is not intended to diagnose, treat, cure or prevent any disease.

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Level 7 Chemical Co.

 Conway Arkansas  Phone: 855-927-1777