Your guide to ordering, shipping, returns, logistics, and customer support at Level7Chemical.com. Create your account at Level7Chemical.com to save billing/shipping info and speed up checkout. Office hours: Monday–Friday, 8:00 AM–5:00 PM (CST). Email help@level7chemical.com or call 855-927-1777 (local: 501-710-3271). We ship across the continental U.S., typically within 2–5 business days. We can also ship to your U.S.-based freight forwarder for international orders. Most orders ship within 3 business days (Mon–Fri). High demand or holidays may delay shipping. You’ll be notified if a delay occurs. Some products include free shipping and are clearly marked on their pages (e.g., Bio-Clean Enzyme). Most industrial chemical orders do not include free shipping. Review our Shipping Policies. Yes, by appointment only (Tue–Thu, 8 AM–3 PM). Contact help@level7chemical.com or call 855-927-1777. Yes. We help customers with arranging their own freight. There may be additional charges for pallets, labor, and preparation. Also see details under Warehouse Pickup. We can arrange terminal pickups and other logisitics services through major carriers. This is ideal for customers without dock access or needing flexible delivery options. Yes, including products not listed online. Use our Custom Quote Form or email help@level7chemical.com. Returns are reviewed case-by-case within 15 days of receipt. Items must be unused and unopened. Non-error returns may incur a ≥10% restocking fee; customer pays return shipping. See our Terms of Service for details. Level 7 Chemical provides no express or implied warranties. Always request samples and test products before use. See our Terms of Service for more details No, to keep prices low and save resources we do not have printed catalogs to send out. However, you can view our Product Line Card for products we carry or may have available online or by request. Don't see what you need? Email us Help@Lvevl7chemical.com Yes, we can offer terms for qualified customers with credit history and references. Subject to approval.Apply for credit terms here. Product details and pricing are subject to change without notice. We reserve the right to correct errors or refund affected orders. Yes. Visit our Discontinued & Surplus page or email help@level7chemical.com. Level 7 Chemical is located at 253-255 Sturgis Rd, Conway, AR 72034. Visits and pickups are by appointment only. The facility is conveniently near I-40 with access to I-30, I-55, and I-49. See verified reviews on our Google Business Page or Customer Reviews page.Level 7 Chemical Frequently Asked Questions (FAQ)
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