Your guide to ordering, shipping, logistics, returns, and customer support at Level7Chemical.com. Level 7 Chemical is a U.S.-based chemical and ingredient supplier serving industrial, food, personal care, water treatment, and specialty markets. We provide transparent pricing, dependable logistics, and customer focused and personalized customer service. Create an account at Level7Chemical.com to save billing information and streamline checkout. We are easy to reach! Office hours are Monday–Friday, 8:00 AM–5:00 PM CST. Email help@level7chemical.com or call 855-927-1777. We ship throughout the continental United States. We also ship to U.S.-based freight forwarders for international customers. Most orders ship within three business days. Delays may occur during high demand or holidays. Some products include free shipping and are clearly marked. Most industrial chemical orders do not include free shipping. Yes, warehouse pickup is available by appointment only. There may be addiontal charges. Signing a release waiver is required. Yes. Customers may arrange their own freight. Additional costs for palletizing, labor, or hazmat preparation may apply. We support LTL, FTL, terminal pickup, parcel delivery, and freight forwarding depending on product and destination. Yes. We provide custom quotes for bulk quantities, special sourcing, and delivered pricing and other logistics solutions for customers. For example we can ship to your job location or arrange a pick up at a local freight terminal if needed. Call us or use our custom quote form. Returns are reviewed within 15 days for unused, unopened items. Restocking and return shipping fees may apply. Returns are decided on a case by case basis - unless it was our error. Products are warranted only to meet listed specifications at shipment. No additional warranties are expressed or implied. We suggest requesting samples and Certificates of Analysis and doing testing. See our Terms No printed catalog is available. A product line card is available here. Credit terms may be available to qualified customers upon approval. We reserve the right to correct errors or cancel affected orders. Yes. We sell surplus and discontintued chemicals. Availability may be limited and subject to change. Customers include manufacturers, food producers, universities, government agencies, personal care brands, and small businesses. 253-255 Sturgis Rd, Conway, AR 72034. Visits and pickups are by appointment only. Reviews of our company and our products are available on our Google business page and here on our website.Level 7 Chemical – Frequently Asked Questions (FAQ)
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